Best Products: Network management
By Christine Burns, Network World, 02/27/06
Winning company: HP
Winning product: OpenView Network Node Manager, OpenView Operations, OpenView
While this category has ballooned to include IP address management and Web site
management, in picking the winner we stuck with the basics of what constitutes
network management and awarded HP's OpenView Network Node Manager, OpenView
Operations and OpenView Internet Services the Best of the Tests honor.
In our early December 2005 test, Network World Lab Alliance member Barry Nance
wrote that HP's framework express system excelled in network discovery,
root-cause problem analysis, task automation, responsive and intuitive user
interface, and scalability. In particular, Nance was impressed by HP's Advanced
Intelligent Diagnosis for Networks, which he pointed out "was especially helpful
in zeroing in on a specific device that was causing an outage or performance
problem." The system's path-analysis capability earned kudos for helping
pinpoint problems and performance degradations involving our test networks'
pathways and linkages.
Nance also lauded the OpenView Internet Services module, which "excelled at
tracking Web transaction-oriented [service-level agreement] violations." The
system could note availability and response-time details from general Web access
to particular e-mail commerce transactions, as well as send alerts when those
SLA parameters were exceeded.
Network Management finalists
Since our testing, HP has added to the OpenView portfolio. New OpenView
Management Software, unveiled in early December, includes the OpenView Dashboard
1.0 (software for building a personalized, real-time view into the health of
critical business and IT services); OpenView Business Process Insight 2.0
(monitors and reports business process health and predefined metrics); OpenView
Service Desk integration (designed for closed-loop operations to reduce costs
and automate IT response to business needs); and OpenView Short Engagement
Services (onsite consulting services).
HP also made a few acquisitions at the tail end of 2005. It acquired
Trustgenix to help bolster identity management within OpenView. With the
Trustgenix technology, the company should extend the federation capabilities of
HP OpenView so enterprise customers can give business partners secure access to
information residing on different systems, HP says.
With its acquisition of Peregrine Systems, HP picked up technology for asset
tracking, process automation, enterprise discovery and business continuity and
FUTURE TESTS: We are always interested in network analysis software. We also
plan to test WAN acceleration/optimization products, and desktop and server
configuration management tools.
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